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I Love United Bank For Africa (UBA) for one thing - They have more branches than any bank I've used.
Whether it's a remote village or school campus, they manage to set something up to service the public.

It's true that they've lagged behind in recent technology upgrades going on in Nigeria, and don't have the best customer care records but they're catching up with the introduction of new Personal Banking E-Products such as U-Mobile Banking and now U-Direct Internet banking services.

An integral part of their goals as a Bank is to offer only the most up-to-date services to you that is why they're making these efforts to improve customer experience and enable you transact on your account without having to physically visit the bank offices. UBA is introducing a robust and secure Internet Banking Platform, named U-Direct.

What can you do with U-Direct over the Internet
  • Check the balances of all your accounts with UBA Plc (Savings, Current, Domiciliary, Loan, Investment Accounts).
  • Download the statement of account for any of these accounts in various formats (Display,MS Money,Swift's Mt940  & MT950,Microsoft Excel)
  • Transfer Funds from your account to any other account within UBA Plc and in other banks online real-time.
  • Buy Airtime from any of the mobile phone networks for self or third party,for prepaid lines andpostpaidlines.
  • Pay Your Bills Directly  Online (PHCN, DSTV,SWIFT,DONATIONS, TITHES,   CONTRIBUTIONS,FEES,DUES) to Over 65 organizations or billers.
  • Load Funds directly from your account to any UBA Prepaid card (self and 3'dParty).

All these amazing services can be done from the comfort of your home or office and there's even more to come soon.

UBA Internet Banking U-direct
How To activate U-DIRECT - Option 1
 - Download U-Direct Internet Banking form to your PC (The PDF file can be edited directly)

 - Fill in your account details correctly, ensure the information matches your original records.

 - Scan your image on any means of identification (ID card) to your PC

 - Place the scanned image in the box created for "means of identification"

 - Agree to the terms and conditions on the form

 - Save completed form and send via email


-Walk into any UBA Business Office and request for enrollment on U-Direct.
-Ensure your details (e-mail address, mobile phone number, address and signature) in records match your current data
-Fill the form given to you by the customer service officer or relationship manager.

You will receive feedback and your login details directly to your mailbox within 24hrs of applying for the service through option 1 or 2 above. Use details sent to login into the UBA Direct website

For further clarifications and enquiries, kindly contact UBA Customer Fulfillment Center at or Call 01-2808-822; 0700-2255-822.

After testing GTBank Internet banking services and completely satisfied with it, I hope UBA can offer same or better service. I've applied for this service and awaiting response; UBA is indeed Africa's Global Bank.
What's your experience with UBA Internet Banking? - Did you find this post useful?

« Last Edit: October 01, 2014, 05:09 PM by Briggz5d »


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