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Debby25

Are you yet to download the Diamond Bank Mobile App? or you’ve always been interested to have it but don’t know how to go about it, well worry no more about that because in this post I’ll talk about how you can download, install and use Diamond Bank’s Mobile Banking Application.

As they always say, consumers is the main factor for the reason for the establishment and transformation of  businesses in a market economy and for that, Diamond Bank knows the importance of finding and creating new ways to upgrade their level of services to their loyal customers and what better way than to innovate the Mobile Banking App that will allow their customers access their accounts and go on about their various transactions from the comfort of their own homes in the easiest, fastest and secured possible way in Nigeria and Abroad.

The Diamond App was first developed to increase the ease of banking and in that way create a lasting good impression and customer relationships through the customer experience and has so far been upgraded with new features to banking easier, faster and even better.

What you can do with  Diamond Mobile

•   You can check your account balance and details of transactions such as transfers, made payments and account statements.

•   Able to transfer money Diamond Bank  to Diamond Bank or to other banks in Nigeria or Abroad.

•   Buy Airtime top-up to your number or  for friends and familiy of mobile networks.

•   Do bill payments on registered billers available on the app.

•   Able to book and pay for travel tickets for flight both local and  international.

•   Self Service

•   eSUSU

And many more others features you  can use with this amazing Mobile app.

Please ensure that you are a customer of Diamond Bank and that the phone number you will be using for the registration after the download is the same as the one registered with the Bank.


How  to Download Diamond Bank Mobile Banking Application to your Phones (Andriod, iOS )

The Diamond Mobile App can be download from  i-Tunes App Store (seen on most IOS devices) or  Google Play (seen on most Android devices) on your phone and  the app will automatically appear on your phone. Please see links below to download,

How to Register on the Diamond Mobile App on your device

Please note you may incur data charges from using the internet on your phone so do ensure to have an active data subscription.

1.   After the download, the app icon will appear on your phone where you are to click on it to open the application .

2.   Select register and then follow the steps below:

      Step One: Input your Diamond  User ID or your 16 digit Diamond Debit Card Number and your account number then click on submit. Your User ID and registration code will then be generated and sent to your registered phone number as an SMS.

      Step Two: Enter the registration code that was sent to your phone, then click on submit.
     
       Step Three: Choose a password (not less than six characters)that will henceforth be used to access the service at any point in time  and reconfirm the password.

       Step Four: Choose a four digit pin and reconfirm your pin and select confirm and it’s done as simple as that. You can re-login into the app now, input your Diamond user ID and your password and click submit.


Download Diamond Mobile Banking Application

As stated above if you use a smartphone with internet access, you can download the Diamond Mobile App for Andriod and Apple iOS devices. See below download links

Download Diamond Mobile App for Android
Download Diamond Mobile App for iOS devices
Download Diamond mobile app for Blackberry

Got more  questions about this service?, Call 0700 300 0000 or send an e-mail to enquiries@diamondbank.com
For more info: Visit any of the local branches near you.

Don’t forget to share this with your friends and family and  let them know.

« Last Edit: March 10, 2017, 06:31 PM by iduhene »

Debby25

Re: How to Reset forgotten Details on Diamond Mobile App
« Reply #1 on: March 08, 2017, 05:46 PM »
As as stated above the Diamond Mobile App has been made to make all business transactions and transfers very much easy for all Diamond customers to use and  we also shared to everyone on how to download the app and register.

But while you enjoy this service, it should also be noted that that once you register and logged into your phone, no other Diamond bank user can login with your phone such as getting a notification like this



Furthermore, if you lose or forget your account details(password and pin), a hard-token device will be required to retrieve any forgotten details as customer support will be unable to help reset.

And in situations where you changed to a new phone, you will be required to re-download the Mobile app on your new phone, open the app icon, click on the 'Changed Device' and enter your details(User ID,password and pin). After which a code will be sent to your phone number as an SMS, enter the code and  the app will be moved to your new phone.


 

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