Whatsapp is already known as an App you can use to chat with family and friends but WhatsApp business is a little different from the normal whatsapp you know because it allows business owners to engage more with their audience, drive more sales of products and services in over 180+ countries where whatsapp is being used. There’s a good reason why Whatapp Business is ranked #17 in the business app category on the app store and in this post i will try to explore some of those reasons and encourage you give it a try if you own a business.
Whatsapp business makes interaction with customers easy, convenient by providing tools to automate, sort and quickly respond to messages. You can use it to do everything that you are used to doing like messaging, sending photos,etc.
But one problem of whatsapp business is that the app is constantly getting hacked, people say it’s teeming with scammers and it’s vulnerable to malware attack.
FEATURES OF WHATSAPP BUSINESS
- PERSONALIZED BUSINESS PROFILE: Show off your Brand Logo, Contact information, Website and Address easily on your whatsapp Business Profile to encourage sales and customer relationship.
- INSTANT REPLIES: Responding to customer questions has never been easier. With Whatsapp Business you can Automate your greetings and respond instantly with saved replies for question frequently asked by customers.
- CATALOG & CHECKOUT: Setting up a Catalog on your whatsapp business profile showcases your products and services customers can add to cart and buy event when you’re not online. Saving you the stress of posting regular to status updates.
VERIFIED BUSINESS STATUS
Your business on WhatsApp can obtain the Verified Status Check mark to show customers that it’s legit and not a scam / copycat trying to impersonate you. This is same way other social media verify high profile accounts so you can be rest assured you’re dealing with the real business owner and not being scammed.
HOW TO USE THE APP
- Download WhatsApp Business App for your Android or iPhone using the links or search it on google play store for android or apple app store for iPhone.
- Agree to the terms and conditions.
- Enter your business’s phone number.
- Fill in your Company details.
- Then, you can start connecting with your customers.
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